Replication is a process of synchronizing data between two systems. Examples of these systems are SAP R/3 to SAP CRM and SAP CRM to mobile client. There are two types of replication -- bulk replication and intelligent replication. The message Bdocs uses bulk replication (ex: R/3 to CRM) and synchronization Bdocs uses intelligent replication (ex: SAP CRM to mobile client).
Meanwhile, realignment is redistribution of data between mySAP CRM and mobile clients based on subscriptions. This is to ensure the distributed databases (mobile client databases) remain consistent with the consolidated database (CDB).
The two types of realignment are called minor realignment and major realignment. Minor realignment is triggered by data changes (ex: change of a field value). Major realignment is triggered when there are changes to the mobile client subscriptions. In this case, creation or deletion of BDoc messages will be replicated to the mobile client based on the subscription changes.
Wednesday, August 22, 2007
Successful SAP CRM project implementation
1. SAP CRM project resource requirements could be very complex based on the functionality being implemented. The complexity multiplies if it is a global SAP CRM project because of legal and cultural requirements. You can count 50% success the moment you have staffed your project with the right resources.
Build a core team that would assist you in staffing the project as you don't have prior SAP CRM project implementation experience. This would prevent you ending up with fake experience resources if you depend on staffing firms. Alternatively, you can choose an implementation partner who has done project implementation similar to the project you are taking up. Negotiate a fixed bid contract with the implementation partner.
2. Identify the visible and hidden project sponsors and stake holders and understand what are they expect out of this project and try to set the expectations right.
3. CRM projects are business driven and IT assisted. You have to do political management to have balance between the key players especially if the implementation involves multiple business applications like marketing, sales and service.
4. Get the commitment and time from the business process owners and power users for a successful requirement gathering and implementation.
5. SAP CRM involves a steep learning curve. Identify your internal resources, training and education needs then have a training plan/education plan during the project preparation itself.
6. Set up a communication plan and road show if an intense change management is part of this project implementation. This will prepare the internal resources and employees to slowly admit the incoming changes to their job profiles and business processes.
7. Find out what the corporate team expectations are out of this project as Corporate Metrics. Make sure the metrics are part of the delivery on day one of go live.
8. Make sure your training plan, project plan, landscape plan, testing plan and deployment plans are in sync with your master plan. You should be alerted if any plan dates are out of sync with your master plan.
Build a core team that would assist you in staffing the project as you don't have prior SAP CRM project implementation experience. This would prevent you ending up with fake experience resources if you depend on staffing firms. Alternatively, you can choose an implementation partner who has done project implementation similar to the project you are taking up. Negotiate a fixed bid contract with the implementation partner.
2. Identify the visible and hidden project sponsors and stake holders and understand what are they expect out of this project and try to set the expectations right.
3. CRM projects are business driven and IT assisted. You have to do political management to have balance between the key players especially if the implementation involves multiple business applications like marketing, sales and service.
4. Get the commitment and time from the business process owners and power users for a successful requirement gathering and implementation.
5. SAP CRM involves a steep learning curve. Identify your internal resources, training and education needs then have a training plan/education plan during the project preparation itself.
6. Set up a communication plan and road show if an intense change management is part of this project implementation. This will prepare the internal resources and employees to slowly admit the incoming changes to their job profiles and business processes.
7. Find out what the corporate team expectations are out of this project as Corporate Metrics. Make sure the metrics are part of the delivery on day one of go live.
8. Make sure your training plan, project plan, landscape plan, testing plan and deployment plans are in sync with your master plan. You should be alerted if any plan dates are out of sync with your master plan.
Subscribe to:
Posts (Atom)